Contact us
Our team is here to help with your PointCPD courses and enquiries. Get in touch by phone or send us a message, and we’ll connect you with the right person.
Find help for common enquiries
What's your enquiry?
Buying courses and points packs
Still stuck? Send us a message about this or call (02) 8006 5827.
Doing a course or assessment
Still stuck? Send us a message about this or call (02) 8006 5827.
Certificates and CPD records
Still stuck? Send us a message about this or call (02) 8006 5827.
Invoices, payments and refunds
Still stuck? Send us a message about this or call (02) 8006 5827.
Logging in and my account
Still stuck? Send us a message about this or call (02) 8006 5827.
Employers and teams
Still stuck? Send us a message about this or call (02) 8006 5827.
Complaints and feedback
Tell us what happened and we will come back to you. Send us a message or call (02) 8006 5827.
Something else
Tell us what happened and we will come back to you. Send us a message or call (02) 8006 5827.
Choose a topic to see the quickest way to sort it out.
Other contact options
Mail us
PO Box 73
Parramatta NSW 2124
Our postal address for letters and documents.
Legal enquiries
Legal matters for PointCPD are handled by Jameson Law, lawyers in Parramatta.
Employers and teams
CPD for your whole crew, one invoice, certificates copied to you.
Seen it cheaper?
Claim our price beat: 10% under another listed provider.
Send us a message
Send us your question and we’ll reply by email. If it’s about a course, include your licence number and the course name.
Got a question?
It may already be answered in our FAQs. If you would rather speak to someone, call (02) 8006 5827.
Things you should know
PointCPD is a private online CPD provider. We are not NSW Fair Trading or the Building Commission, and we cannot renew, change or check the status of a licence for you: use the official licence register or contact the regulator for that.
If something hasn’t gone right, let us know. Choose "Complaints and feedback" in the form above, tell us what happened, and we will respond in writing. Accessibility · Refund policy · Privacy policy