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NSW · 4 points

Defect Management & Quality Control

The full defect lifecycle in Australian residential building: classification of major and minor defects, the defects liability period, statutory warranties under the Home Building Act, prevention through quality assurance systems, and inspection, reporting and rectification procedures that protect both the client and the builder.

  • Technical issues
  • Phone-friendly, progress saves as you go
  • Assessed — unlimited attempts
  • PDF certificate on completion

Buy this course · $59.00 or save with a points pack

A defect is not a problem until it is handled badly. In NSW residential building the Home Building Act sets statutory warranties that run for years after completion, six for major defects and two for the rest, and the difference between a repair and a tribunal matter is usually how the builder classified, responded to and documented the first complaint. Most builders learn this the expensive way, once.

This course covers the whole defect lifecycle: how to classify a defect correctly as major or minor and why the classification decides the warranty period; the defects liability period in your contract and what it does and does not oblige you to do; the statutory warranties under the Home Building Act and how they interact with the contract; and the inspection, reporting and rectification procedures that protect both the owner and you. It then works backwards into prevention, with a quality assurance system sized for a small building business that stops the common defect categories before they are built in.

It is filed under the NSW Technical issues CPD topic and earns points at the 1-point-per-hour tier under the NSW scheme.

The full defect lifecycle in Australian residential building: classification of major and minor defects, the defects liability period, statutory warranties under the Home Building Act, prevention through quality assurance systems, and inspection, reporting and rectification procedures that protect both the client and the builder.

You'll learn: Classify defects correctly, meet statutory warranty and defects-liability obligations, and run a quality system that prevents the common defect categories before they occur.

  • NSW: 4 points (Technical issues)

What’s inside

  1. About this course
  2. Introduction
  3. Understanding Defects in the Australian Context
  4. Types of Defects and Their Impact
  5. Legal and Regulatory Framework
  6. Home Building Act 1989 (NSW)
  7. Consequences of Non-Compliance
  8. Maintenance Issues and Natural Variations
  9. The Value of Correct Classification
  10. Key Activities During the DLP
  11. Transition from DLP to Warranty Period
  12. Major vs Minor – Legal Definitions and Consequences
  13. Builder Protection Strategies
  14. The Shift from Reaction to Prevention

Plus 3 knowledge checks and an assessment at the end.

Reviewed by a NSW building practitioner.

Buy this course — $59.00

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Disclaimer

The information provided in this course has been prepared using best endeavours to ensure that it is accurate, current and relevant at the time of publication. However, building legislation, regulations, standards, codes, policies and their interpretation may change over time and, in some circumstances, may be subject to interpretation or vary depending on the specific circumstances of a project.

The information provided is intended as general educational guidance only and should not be relied upon as a substitute for project-specific professional advice or verification.

Builders, contractors and other industry professionals are encouraged to independently verify the applicable requirements for each project, including the relevant legislation, regulations, standards, approvals and authority requirements, having regard to the specific site, building, construction method and circumstances.

PointCPD makes no representation or guarantee that the information provided will be applicable to every project or circumstance and recommends that participants seek appropriate professional or regulatory advice where clarification is required.

Questions about this course

Who is this course for?

Licensed NSW builders and supervisors who carry the warranty exposure on residential work. It assumes you have dealt with a defect complaint and want the next one to go better.

Does this course count toward my NSW builder CPD?

Yes. It is interactive learning on the approved Technical issues topic, with stated learning outcomes, from a provider with industry expertise, which is the 1-point-per-hour tier under the NSW scheme. The points value is shown on the course page.

Is this legal advice about a defect I am dealing with now?

No. It explains the framework and the procedures so you can act sensibly, and it says where the Act and the contract set the rules. For a live dispute, get advice on your own facts.

What is the assessment?

Scenario-based questions with an 80 per cent pass mark and unlimited attempts. The PDF certificate is issued immediately on passing and stays in your account.